Right of cancellation

Right of cancellation for consumers and sample cancellation form

a) Right of cancellation for consumers for distance contracts/contracts concluded in the online shop

Consumers - i.e. any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity - can cancel their contractual declaration for contracts against payment under the following conditions:

In the case of a contract for one or more parcelled goods which reach the consumer in a single delivery, which are delivered separately or which are delivered to the consumer in several partial shipments or pieces:


Cancellation policy

Right of cancellation

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.

To exercise the right to cancel, you must inform us (F. Anton Kesper GmbH, Im Gewerbepark 1, 34508 Willingen, Germany, telephone 0800-0537737, fax 05632-7749, E-Mail:shop@kesper.com) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You can use the attached sample cancellation form, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.to meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

Consequences of cancellation

If you cancel this contract, we must refund all payments that we have received from you, excluding delivery costs, immediately and at the latest within fourteen days from the day on which we receive notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.

We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earliest.


You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the cancellation of this contract. The deadline is met if you dispatch the goods before the period of fourteen days has expired

Sie tragen die unmittelbaren Kosten der Rücksendung der Waren.

Sie müssen für einen etwaigen Wertverlust der Waren nur aufkommen, wenn dieser Wertverlust auf einen zur Prüfung der Beschaffenheit, Eigenschaften und Funktionsweise der Waren nicht notwendigen Umgang mit ihnen zurückzuführen ist.

The right of cancellation expires prematurely for contracts

  • for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery,
  • for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature,

 b) Sample cancellation form


Sample cancellation form

(If you wish to cancel the contract, please complete and return this form).

- To

F. Anton Kesper GmbH

Im Gewerbepark 1

34508 Willingen

Fax 05632-7749

E-mail: shop@kesper.com

- I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

- Ordered on (*)/received on (*)


- Name of the consumer(s)

- Anschrift des/der Verbraucher(s)

- Signature of the consumer(s) (only for notification on paper)

- Dat
(*) Delete as appropriate.


c) Contractual right of cancellation and return

  • Subject to the conditions and legal consequences of the statutory right of cancellation (see above), we grant you a cancellation period of 30 days in deviation from the 14-day cancellation period. The statutory right of cancellation remains unaffected by this.
  • In addition to the statutory right of cancellation, we grant you a 30-day contractual right of return under the conditions specified on our website under "Returns". Provided that you comply with the return specifications listed there, we will bear the costs of the return. The statutory right of cancellation remains unaffected by this.

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